Last Updated: February 10, 2026
This Privacy Policy describes how FreeRoofCheckup.com of Choufani & Bailey Roofing and Restoration of Parent Company: Exterior Home Services, LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, submit a form, or communicate with us by phone or text message.
1. Information We Collect
Information You Provide
We may collect personal information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Property address
- Details related to roofing services, inspections, or insurance claims
- Any information submitted through forms, phone calls, text messages, or email
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type and device information
- Pages visited and interactions on the site
- Referral source
This data is collected using cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide estimates
- Schedule inspections and roofing services
- Communicate with you regarding your request
- Send service-related calls or text messages
- Improve website performance and customer experience
- Comply with legal and regulatory obligations
3. Phone Calls & SMS Messaging (Required Disclosure)
By providing your phone number, you expressly consent to receive calls and text messages from us related to:
- Appointment scheduling
- Estimates and service updates
- Follow-ups regarding your inquiry
Message frequency may vary.
Message and data rates may apply.
Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us directly.
We do not sell, share, or use phone numbers for third-party marketing purposes.
4. Consent & Opt-In
We only send text messages to users who:
- Submit their phone number through our website, or
- Contact us directly and consent to communication
We do not send unsolicited or purchased-list messages.
5. Data Sharing
We do not sell or rent your personal information.
We may share information only with:
- Service providers that assist with website hosting, analytics, communications, or operations (including SMS and phone service providers)
- Legal authorities if required by law
All service providers are contractually required to protect your data and use it only for authorized purposes.
6. Cookies & Tracking
We may use cookies and similar technologies to:
- Analyze traffic and usage patterns
- Improve site functionality and performance
You may disable cookies in your browser settings, though some features may not function properly.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Meet legal, regulatory, or operational requirements
9. Children’s Privacy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
10. Your Rights
Depending on your location, you may request to:
- Access your personal data
- Correct or delete your information
- Withdraw consent for communications
To exercise these rights, contact us using the information below.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Choufani & Bailey Roofing and Restoration
Parent Company: Exterior Home Services, LLC
Phone: (919) 679-7769
Email: info@freeroofcheckup.com
Website: https://freeroofcheckup.com